Garages and Lots
What is the definition of a public parking facility?
Parking is defined by use, not by ownership. Garages and lots are open for public parking wherever any motorist can pay a fee to park. Private or restricted parking facilities are only open to permitted employees or customers of a business or institution.
Where can I find the Parking Authority Garages?
The Albany Parking Authority has 3 garages located in Downtown Albany – The Green-Hudson Garage located at the corner of Hudson Ave and Green St, The Riverfront Garage located on Columbia St. between Broadway and Water St. and the Quackenbush Garage located on Orange St. between Broadway and Water St.
Additional Information for each of our garages is available online at www.parkalbany.com/garages
Will downtown businesses validate my parking ticket for free parking?
pdf Over a dozen downtown businesses (7 KB) validate free parking for customers in ParkAlbany garages. You must take the ticket with you to have it validated at the business.
What payment methods can I use for daily Garage parking?
All 3 Albany Parking Authority garages accept payment in the form of cash, with the exception of coins and bills greater the $20.00. Payment can also be made using a major credit card - Visa, MasterCard, American Express and Discover.
How can I sign up for monthly parking?
When are monthly payments payable, and what happens if I don't pay on time?
Monthly Parking Pass Payments are automatically processed on the 25th of each month. If for any reason an automatic payment cannot be processed on the 25th and an alternative payment is not received by the Albany Parking Authority prior to the 1st of the upcoming month, that pass will be deactivated until payment is made.
If you attempt to park at your selected parking location while your parking pass is deactivated, your pass will not grant you access, and you will have to pay the hourly/daily parking rate. The Albany Parking Authority does not refund hourly/daily parking payments if a pass holders parking pass is reactivated.
How do I cancel a Monthly Parking Pass?
To cancel an Individual or Residential Monthly Parking Pass, the pass holder must request their cancelation in writing, and it must be received by the Albany Parking Authority no later than the 24th of your current billing cycle.
For Corporate or Group Parking Passes that are not under contact or have fulfilled the terms of their contract, requests to cancel one or more parking passes must be sent in writing and received by the Albany Parking Authority no later than 30 days prior to the 1st of the month you wish your cancellation to take effect on.
- If your account is under contract, you will not eligible to cancel until the terms of your active contract have been met.
Please be aware before choosing to cancel your Monthly Parking Pass that:
- All cancelations take effect on the 1st of the following month.
- Parking Passes are sold at a monthly rate and we are unable to do partial month cancelations.
- After canceling, if you choose to purchase a Monthly Parking Pass at a later date, it will be at the then current established rate.
Am I able to transfer my access card to someone else?
No, Monthly Parking Passes and Access Cards are non-transferable. At the time of purchasing a Monthly Parking Pass the purchaser registers a specific vehicle and license plate to their Monthly Pass and Access Card.
If a non-registered vehicle accesses or parks in a Albany Parking Authority garage by using an Access Card that is not assign to that vehicle, that vehicle may not be able to leave the garage due anti-passback systems that will prevents the exit gate from rising when an Access Card is used out of sequence.
Additionally, any non-registered vehicle that gained access and is parked in an Albany Parking Authority garage using an access card may be ticketed and/or towed at the owner’s expense and that access card may be deactivated and the corresponding Monthly Parking Pass account closed.
Why do I need an access card if the LPR system reads my license plate?
Due to situations outside of the Albany Parking Authority’s control the LPR systems at the entrances of our 3 garages may not also function as intended and may not be able to properly read your license plate. These reasons may include but are not limited to internal system errors, a dirty, damaged or bent license plate, ice or snow converge on a license plate, vanity license plates or license plates with stacked lettering.
If a Monthly Parking Pass holder is unable to access their parking location via the LPR system and does not have their Access Card with them to grant them access, they may have to pay the hourly/daily parking rate. The Albany Parking Authority does not refund hourly/daily parking payments.
What happens if I damage or misplace my monthly access card?
There is a $10.00 service fee for the replacement of any Access Cards.
Can I park my motorcycle in the garage?
Motorcycles are not allowed to access or to park in any Albany Parking Authority garage for safety and liability reasons that may be incurred by not only by the Albany Parking Authority but also by other parkers and the motorcycle owner themselves.
Can I leave my car overnight in the APA garages?
Yes, you may leave your car overnight, but we must have your license plate on file. If you are a ticket holder, please call customer service at 518-434-8886 x107 as some restrictions may apply.
You may also visit www.parkalbany.com/garages for additional information in regards to garage location, rates, and hours of operation.
Where can I find the garage & lot rates and schedules?
Please visit www.parkalbany.com/garages for additional information in regards to garage location, rates, and hours of operation.
What can I do about a parking ticket?
What if my car is booted?
If your vehicle has been booted, you will need to contact the phone number on your booting notice.
What if my car is towed?
If your vehicle has been towed, you will need to contact the Albany Police Department Dispatch at 518-438-4000.
Can I reserve parking spaces or parking meters?
To reserve a parking space for moving, loading and unloading or a special event please call the City of Albany’s Traffic Engineering Division at 518-434-5791.
If you are looking to reserve a metered parking space, additional fee’s may apply based on the meters zone.
What credit cards are accepted at the parking meters?
For parking meters that accept credit cards, you may pay using Visa, MasterCard, American Express, or Discover.
You may also pay your meter through the ParkAlbany app. The ParkAlbany app is available for both Android and iOS. To learn more please visit Parkalbany.com/app
What days are meters in effect?
Most parking meters are in effect Monday through Friday, except for certain holidays, additionally parking meters are not enforced on the weekends.
Times may vary by zone; we ask that you please refer to signage in the area in which you are parking.
Where should I call about the residential parking permits?
For on-street residential parking permits, please contact the City Clerk’s office at 518-434-5090.
The Albany Parking Authority does offer residential monthly parking passes for all 3 of our garage locations. For additional information about our Monthly Parking Passes please visit parkalbany.com/programs-and-promotions
Can I leave my car on the street over the weekend?
For details regarding on-street parking regulations, including parking on-street for an extended period of time, please contact the City of Albany’s Traffic Safety Division at 518-462-6593.
Is parking free for Palace Theatre events?
The Albany Parking Authority does offer free parking for most Palace Theatre events. Event parking will be available at either our Quackenbush Garage or Quackenbush Lot. For information on parking for a particular event, please see our Events Calendar at www.parkalbany.com/events for additional details.
How can I get a handicapped license plate?
The Albany Parking Authority does not issue license plates. For more information about how to request a Handicapped License Plate please contact the New York State Department of Motor Vehicles (DMV) at 1-518-486-9786 or visit their website at www.dmv.ny.gov
How can I get a handicapped hangtag?
The Albany Parking Authority does not issue hang tags for residents with disabilities. Applications for a hang tag can be picked up at either Albany City Hall, located at 24 Eagle St. or at the Albany Police Department located at 165 Henry Johnson Boulevard.
For additional questions related to hang tags for residents with disabilities, please contact APD Administrative Services at 518-462-8019.
Where can I get information about bus routes and schedules?
For information on bus routes and schedules in the City of Albany please contact CDTA at (518) 482-8822, or visit their website at www.CDTA.org
Where can I get general downtown information?
Where can I find SNOW EMERGENCY information?
If you have question about a snow emergency in the City of Albany, please call the Snow Emergency Hotline at 518-476-7669 or contact the Albany Department of General Services (DGS) at 518-434-2489.
Additional information can also be found online at https://www.albanyny.gov/Libraries/Forms_-_General_Service/When_It_Snows_In_Albany_Brochure.sflb.ash